Privacy policy

At AETERNUM GAME STUDIOS S.L. we take the protection of your data seriously. This policy explains which personal data we process, why, and what your rights are, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

1. Data controller

• Controller: AETERNUM GAME STUDIOS S.L.
• NIF: B45923976
• Registered address: Calle Lavanda 50, 45600 Talavera de la Reina (Toledo), España
• Email: info@aeternathegame.com

2. What data we process and why

• Contact form: your name, your email address, the reason for your enquiry, the game and platform (if you provide them) and your message, to respond to your enquiry or provide support.
• Email: if you write to us directly, your address and the information you include, for the same purpose.
• Newsletter: if you subscribe, your email address, to send you news about Aeternum Game Studios and its games.
• Browsing: technical connection data that the hosting service processes to serve and protect the website, and the data collected through cookies, as explained in the Cookie policy.

Please do not send sensitive information that is not necessary. We do not make automated decisions or create profiles with legal effects on you.

3. Legal basis

• Consent (Art. 6.1.a GDPR): when you subscribe to the newsletter or submit the contact form. You can withdraw it at any time, without affecting the lawfulness of earlier processing.
• Steps taken at your request or support (Art. 6.1.b GDPR): to handle your enquiries and provide the appropriate support.
• Legitimate interest (Art. 6.1.f GDPR): to maintain a secure service and protect the form against spam and automated submissions (reCAPTCHA).

4. How long we keep your data

Newsletter data is kept while you remain subscribed. After you unsubscribe, only the information needed to respect your opt-out or meet legal obligations is kept. Enquiries are kept for the time needed to manage them and address any applicable legal responsibilities.

5. Who we share it with

We do not disclose your data to third parties, except where required by law. We work with providers that process data on our behalf (data processors):

• Web hosting and email: LucusHost.
• Newsletter: Acumbamail, the service that manages subscriptions. The form sends your email address to it when you click “Join the list”. More information in Acumbamail’s privacy policy.
• Spam protection for the contact form: Google Ireland Limited, through the reCAPTCHA service. It analyses technical data about the visit (such as the IP address and how you interact with the page) to tell people apart from automated submissions. It is only loaded on the contact page. More information in Google’s privacy policy.
• Videos: YouTube (Google) videos are only loaded if you click on them, from youtube-nocookie.com.

The linked stores and social networks process information under their own policies when you visit them.

6. International transfers

Google services (reCAPTCHA and YouTube) may involve data transfers to the United States. Google LLC participates in the EU-U.S. Data Privacy Framework, which the European Commission considers to provide an adequate level of protection.

7. Your rights

You can unsubscribe from the newsletter using the link in each email. You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent, by writing to info@aeternathegame.com and stating the right you wish to exercise.

If you believe we have not processed your data correctly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Optional subscription and security

Subscribing is optional and is not required to browse the website or access information about the games. The website does not create user accounts or process purchases directly. We apply appropriate technical and organisational measures to protect your data.

9. Minors

If you are under 14, do not give us your data without the consent of your parents or guardians.

10. Changes to this policy

We may update this policy to reflect changes in the law or in our services. The date of the last update is shown at the top.